COVID-19 CDC Recent Updates
Care Indeed Information Board
Closely monitoring the situation and taking action
We're following updates on COVID-19, including guidance from the CDC, CDPH and local health officials. We have an internal response team dedicated solely to this issue, and we'll continue to take actions necessary to help protect the community. Care Indeed is in constant contact with caregivers to make sure they have the latest guidance from the CDC on how to best protect themselves.
Helping with prevention
We partnered with ClearCare to implement detailed instant health screenings prior to and at the close of each caregiver's shift. This detailed screening questionnaire ensures everyone's health-and we continually monitor staff while working in the field. At the start of each shift, our caregivers' first priority is to disinfect high-contact surfaces like doorknobs, refrigerators, tables, sinks, bathrooms, etc. every time they arrive at a client's house.
Protecting our community
If we are notified of a client (or caregiver) testing positive for COVID-19, they will be temporarily suspended from services until they are medically cleared. In this event, we will also follow guidance from the CDC and local health officials to identify other individuals who may have been impacted.
What is Care Indeed doing to help Caregivers and Clients stay safe?
As a member of the Care Indeed family, we want to share with you what we know about resources available to help you and your family during this challenging time.
Caregiver Constant Communication
With the mission of providing quality services and at the same time ensuring the protection and health of our clients and caregivers, Care Indeed created plans on how to monitor employees during this crisis. Caregivers will engage with a Care Indeed employee through a brief and detailed conversation.
Follow social distancing recommendations to avoid large gatherings and stay home except when performing essential services.
Wash hands often with soap and water for at least 20 seconds, especially after using the restroom, before eating, blowing their nose, coughing, or sneezing. If soap and water are not readily available, hand sanitizer containing at least 60% ethanol is required.
Avoid touching eyes, nose, and mouth with unwashed hands. Personal household items such as dishes, drinking glasses, eating utensils, or bedding are not to be shared under any circumstance.
Mandatory daily cleaning of all "high-touch" surfaces, including counters, phones, remote controls, doorknobs, bathroom fixtures, toilets, keyboards, and bedside tables, must be adhered to utilizing soap and water or another detergent. A household disinfectant is then used, following the instructions on the label, to ensure the safe and effective use of the product. Many products recommend keeping the surface wet for several minutes to ensure germs are killed.
Manual clock in questions(These are the questions we ask caregivers at the start of each shift):
Do you have any signs of illness, such as a fever, sore throat, shortness of breath, cough, runny nose, or congestion?
If yes, please describe your symptoms.
Have you been in contact with anyone with flu-like symptoms?
Have you been in contact with anyone with a confirmed case of COVID-19?
Please remember to wash your hands with soap and water for 30 seconds upon arrival at the client's home. Please have all visitors do the same.
Manual clock out questions(These are the questions we ask caregivers at the end of each shift):
Do you have any signs of illness? Such as a fever, sore throat, shortness of breath, cough, runny nose, or congestion?
If yes, please describe your symptoms.
Have you been in contact with anyone with flu-like symptoms?
Have you been in contact with anyone with a confirmed case of COVID-19?
Were there any changes in your client's condition? Such as:
In addition to the above guidelines, we have additional protocols for the caregivers during their shifts:
Bringing a change of clothes and indoor shoes to use during the shift.
Disinfect all surfaces after putting on PPE.
Disinfect packages or groceries before bringing inside.
Caregivers must clock-in and out using their app, which will prompt them to notify us of any changes in their or the client's conditions.
FAQs
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