Event Overview
Some shifts unravel in minutes; one refusal, one misread moment, one interaction that puts the whole team on edge. On April 23, Care Indeed COO Vanessa Valerio MSG RN, CMC, CHCA brings her clinical expertise to Harbor at Hillsdale for an exclusive staff session: The 10-Minute Shift Save. Designed for frontline care teams working in high-acuity environments, this session covers practical, dignity-first techniques to reduce agitation, regain cooperation, and prevent recurring behavioral triggers, without restraints, power struggles, or burning out in the process. If ten minutes can change the outcome of an entire shift, this is how.
Event Details
Location
Date & Time
April 23, 2026, 4PM.
Event Type
facility staff.
Cost
Featured Speaker
Vaness Valerio MSG RN, RN, CMC, CHCA
Chief Operating Officer
With over 20 years of experience in the industry, our featured speaker brings a wealth of knowledge and expertise to this event. They have been instrumental in driving innovation and excellence, making them a thought leader and trusted voice in the community.
What to Expect
Expert Insights
Learn from an industry leader and gain practical knowledge you can apply immediately.
Networking
Connect with professionals and build relationships that last beyond the event.
Actionable Takeaways
Walk away with strategies and tools you can implement right away.
Engaging Experience
Participate in interactive sessions designed to keep you engaged and inspired.
Venue
Harbor at Hillsdale is a full-service assisted living and memory care community located in San Mateo, CA. Known for its warm, resident-centered environment, the community features a range of amenities including a bistro, library, theater, activity rooms, and a rooftop terrace, designed to support both comfort and engagement for residents at every stage of care.
Learn More from Us
10 minutes is all it takes to make or break your relationship with your client or loved one. More on deescalation this coming April 23, 2026.
Contact Us