Notice of Nondiscrimination and Accessibility
Effective October 2026
Discrimination is against the law. Care Indeed complies with applicable federal civil rights laws and does not exclude people, deny benefits, or otherwise discriminate or treat people less favorably on the basis of race, color, national origin (including limited English proficiency and primary language), sex, age, or disability.
Care Indeed provides, free of charge and in a timely manner:
- Reasonable modifications for individuals with disabilities.
- Appropriate auxiliary aids and services to communicate effectively with us, including qualified sign language interpreters and information in alternate formats such as large print, audio, and accessible electronic formats.
- Language assistance services for people whose primary language is not English, including qualified interpreters and translated written information when needed to provide meaningful access.
Request Assistance
Contact the Administrator by phone at (650) 379-6015 or by email at info@careindeed.com. You may also write to:
File a Grievance with Care Indeed
If you believe Care Indeed failed to provide these services or discriminated in another way on the basis of race, color, national origin, sex, age, or disability, you may file a grievance with the Administrator. A grievance may be submitted in person, by mail, by telephone, or by email using the contact information above.
If you need help filing a grievance, Administrator is available to assist you.
File a Civil Rights Complaint with HHS
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the OCR Complaint Portal (opens in a new tab) or in writing by mail or email:
- Email:
- OCRComplaint@hhs.gov
- Phone:
- 1-800-368-1019
- TDD:
- 1-800-537-7697
Complaint information and forms are available on the HHS civil rights complaint page (opens in a new tab).
Language Assistance and Accessible Formats
Free language assistance services and appropriate auxiliary aids and services are available when needed. Call (650) 379-6015 or speak with your Care Indeed provider.
© Care Indeed, Inc. 2026. All rights reserved.